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Incoming email - SOCKS TTL Expired error

Incoming email - SOCKS TTL Expired error

Hi,

I'm trying to do ticket creation though incoming email. so I have done set up with incoming mail server & mail handler.

But end up with below error when click on TEST button.

I have check telnet connection, its working fine.

Kindly let me know your suggestion.

Thanks a lot,

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I am getting same error, Can you please help to fix this ?

I am using JIRA cloud and using gmail account for incoming email

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same problem here

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Did you ever get this issue resolved? I am having the same issue and was wondering what the resolution was for you.

Thanks

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Me too.

I have verified the IMAP settings with other tools and our provider (Bluehost). I see a couple of "SOCKS: TTL Expired" threads out there that just go silent. Is there a fix? Thanks!

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Hi,
any update?
We´ve got the same issue here.

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