IT Service Desk - licences

I want to use the IT Service Desk for help desk and request management. The company has total 2000 employees including 100 in IT department. There are 4 help desk agents and 2 employees that assign the change requests to the developer teams.

What licences I have to select?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes

6 agents, and possibly 100 jira core users, assuming the 100 need to be jira users.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Was this helpful?

Thanks!

Jira

Community showcase

Understanding Issue Types in Jira
What are Issues in Jira
What’s the difference between a kanban board and a Scrum board?
New Portfolio Cloud Experience Beta
Announcement: Project Level Email Notifications for next-gen projects on JSW/JSD

Forums

Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

IT Service Desk - licences

1 answer

Comments for this post are closed

Was this helpful?

Thanks!

TAGS

Community showcase

Atlassian Community Events