I am trying to use PLANS in jira. but having issues in capacity view to see overallocation

[Meenakshi Mittal]

I have created a PLAN and assigned resources. 

However, to my surprise, I am not able to see overallocated resources. 

Also I am not using sprints. Its Kanban

I need assistance in finding out how PLANS are successfully used in the Kanban method.

[Walter Buggenhout · Accepted solution]

Hi @Meenakshi Mittal,

No, indeed. Plans are not a gantt planning tool - it works with capacity at team level, not on individual resources.

As it happens, there is just a 5-part video series out with clear, visual introductions to how plans work. There is also a video specifically on capacity planning in there. The kanban approach is mentioned a couple of times in there too, where capacity is modelled into fixed 1-week iterations for your team. You can find the introduction videos in this Community Article.

Hope this helps!  

[Dave Rosenlund _Trundl_ · Accepted solution]

Hi, @Meenakshi Mittal 👋

@Walter Buggenhout & @Tomislav Tobijas have already provided helpful answers. I have nothing to add other than to let you know there is a virtual Atlassian Community Events chapter for folks like you. It's called Program/Project Masters and our meetups happen online. 

Visit our homepage and "Join" the chapter to say informed about, and RSVP to our 2026 events if you're interested.  

Best,

-dave

[Tomislav Tobijas · Accepted solution]

Hey @Meenakshi Mittal ,

In short, to have kanban planning in Plans, there are a couple of things you need to enable/consider:

• Work should be scheduled by using Start date and Due date fields (basically, date fields)
• Kanban teams use time-based estimates for capacity planning. The weekly capacity is set in the team settings, and work is broken into fixed one-week iterations.
  Btw, duration cannot be changed for kanban teams.

Here's an official article related to the differences in capacities between Scrum and Kanban teams: Capacity in scrum vs. kanban teams in your plan 

You will need to group items in the plan by Team, and as grouping was moved recently, simply select Group option on the top right of the screen/timeline view, and select "Team."
Then, check the option to "Show capacity on timeline," and that should enable those time-framed boxes for your Kanban team.

Also, currently you can only plan capacity by teams and not individuals (feature request JRACLOUD-87925), but something new is in the works and you can read about it here.

Hope this helps.

Cheers,
Tobi

[Mary from Planyway]

Hi @Meenakshi Mittal 

Unfortunately, Advanced Roadmaps (Plans) calculates capacity mostly around sprints and focuses only on the team level. 

For continuous delivery teams, try Planyway for Jira, since it works at the indivisual level. It gives you:

• Actual workload and capacity per person (hours/day or story points/day)

• Clear overallocation indicators (e.g., when someone is over their limit)

• A visual timeline where you can drag tasks and instantly see impact

• Full support for Kanban — no need for sprints at all

It basically fills the gap that Plans has for non-sprint teams.

Here is more about workload management in Planyway.