How to updated automatically an asset custom field related to another

[DS]

Hi, 

We're trying to fill in in an Insight custom field, based on an outbound reference of an object selected in another Insight custom field. 

We have two object types ABC & XYZ.

In object type XYZ, there is a reference to an object within ABC.

We've created a two custom fields for ABC & XYZ as well.

If we select an object in XYZ, we want the referenced object to be added to the ABC field. 

• Both CF's are multiple value fields
• Objects should be added to the CF which is empty

Any help is greatly appreciated. 

ps: My jira version doesn't have "lookup" option related to jira automation

[Mohanraj Thangamuthu]

Hello, Good day. Kindly move this query to https://community.atlassian.com/t5/Jira-Service-Management/ct-p/jira-service-desk

[DS]

Hello 

Thank you