Community
Q&A
Jira
Questions
How to show service desk queue sidebar again

How to show service desk queue sidebar again

Hi all,

When our OPs guy installed Service Desk by default while looking at the ticket I would see the queues on the left-hand side of the screen. I pressed little "x" and now the queue list is gone and I cannot find any possible setting to show it again.

Can you help?

3 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

2 votes

Answer accepted

Oh silly me. You have to press "Keep menu open" WHILE displaying queues. Not really good UX in my opinion...

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

2 votes

Found an answer:

Click the "Switch Queues" and at the very bottom is "Keep menu open".

I am guessing someone forgot to add this to the article you linked above :)

jira queue.png

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

Here it is explained how to "minimize" queue sidebar but I don't see how to display it again.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Forums

Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

How to show service desk queue sidebar again

3 answers

1 accepted

Comments for this post are closed

Was this helpful?

Thanks!

TAGS

Community showcase

Atlassian Community Events