How to merge JIRA cloud instances

[Deleted user]

Hello,

We have 2 different JIRA cloud instances and will like to merge into one instance without data loss (or as little as possible).

How do we merge 2 cloud instances while maintaining all projects and data from the 2 separate instances?

[Nir Haimov · Accepted solution]

Hi,

Please follow these 2 links:

https://confluence.atlassian.com/jirakb/how-to-merge-two-different-jira-cloud-applications-together-779160767.html

https://community.atlassian.com/t5/Jira-questions/Merge-2-Atlassian-Cloud-Instances/qaq-p/798392

[Deleted user]

Thx Nir!

In the instructions it says:

"Using project import in this manner has limitations so you may lose data in the migration process. Additional information from add-ons, such as boards, backlogs and sprints in Jira Software, will be lost during the project import."

The sprint details, and backlog is important to us. Is there anyway that we can maintain that information during the migration?

Best Regards

WestonD

[Nir Haimov]

Hi @[deleted] ,

All issues will be imported without any problem.

However, Sprints cannot be moved, ranked cannot be moved.

So your issues in the Sprint and in the backlog will be imported, but without ranking so you will loose their order, and without sprints, so all will go to backlog.

There is no way to import Sprints, and rank.

But, what you can do, create your Sprints manually in the new instance, then in your import csv file, write the new sprint ID in the csv, for example:

ABC-123

ABC-124

ABC-125

All these issues are under sprint "Jan 2020" (which it's id is 428)

Create the same sprint in your new instance, check it's ID (let's say it's 126)

And write this id in your csv file as "sprint" column

[Deleted user]

@Nir Haimov, I'm going to give it a try and let you know how it goes!

Thanks again!