How to contact support regarding deactivated account email.

[bhartsb]

I received an email saying my free account is being deactivated due to inactivity from a do not respond email address.  The message says contact support yet there is no way to contact support for free accounts.  It just directs to this forum.

[Trudy Claspill]

Hello @bhartsb 

Welcome to the Atlassian community.

You have two options.

You can follow the guidance in this document to see if you can reactivate the subscription yourself.

https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/

You can also contact the Licensing, Billing, and Pricing support team by filling out the form here:

https://www.atlassian.com/company/contact/purchasing-licensing#/

[Alessia C]

Hi, I’m not being able to place a question on its own so I’m asking here. This morning my access on Jira got revoked from the work board I work on. I didn’t do anything and nor did my admin. I’m unable to access it, even the invitations to join to work anymore and I’m stuck. Tried everything. What can I do?

[Trudy Claspill]

Hello @Alessia C 

Welcome to the Atlassian community.

This reply is not the same topic as the original thread. And I see you started a new Question for your topic. Look for answers there.

https://community.atlassian.com/forums/Jira-Service-Management/My-access-has-been-revoked-from-a-board-the-admin-didn-t-do/qaq-p/3158725