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How to Find who deleted the issues and when in Jira cloud

K Rahul
Contributor
June 11, 2024

 

How to Find who deleted the issues and when in Jira cloud

3 answers

1 vote
Daria Kulikova_GitProtect_io
Community Champion
June 11, 2024

Hi @K Rahul 

I doubt if it's possible. To track and restore the issues, it's better to use third-party apps that will allow you to do so. Look at this article, maybe you will find it useful: https://community.atlassian.com/t5/App-Central/Jira-Regular-Backups-and-Issue-History-Tracking-Must-Haves-to/ba-p/2651784

Kind regards,

Daria

0 votes
Mehmet A _Bloompeak_
Atlassian Partner
June 11, 2024

Hi @K Rahul

By default, Jira does not track deleted issues and deleted issues are lost forever. To prevent it happening again, you can try Restore Deleted Issues app developed by our team. In order for this app to work, the app must have been installed before the issue is deleted.

After you install this app,

  • Both bulk and single issue deletions are logged.
  • You can see when and by whom issues are deleted.
  • You can recover summary, description, comments except attachments.

Below you can find an article about tracking and restoring deleted issues in Jira.

How to Track and Restore Your Deleted Issues in Jira

Hope it helps.

0 votes
Peter Van de Voorde
Community Champion
June 11, 2024

Hi @K Rahul ,

I'm afraid this isn't possible yet on Jira Cloud (you can do it through the audit log in Jira Data Center).

Follow this issue for more information: https://jira.atlassian.com/browse/JRACLOUD-59371

Cheers,
Peter

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