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How do I see the time of day for tickets in my Service Desk Queue?

Scott Heitman
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January 22, 2019

When looking at my queue I see the date that tickets were created and updated. How do I make it show the time that these tickets were created as well? 

1 answer

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Deleted user January 22, 2019

Hi @Scott Heitman - This is not possible at the moment. However, there are open tickets with Atlassian (both Cloud and Server) to have this implemented -https://jira.atlassian.com/browse/JSDSERVER-4131,  https://jira.atlassian.com/browse/JSDCLOUD-4131

If you are interested in a custom solution, I did see this post that brings an accepted workaround.

Hope this helps!

Thanks

Kalyani

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