How do I get the name of the requests to be listed aphabetically

[Georgette MacQuarrie]

Hi.  The name of each possible request shows up alphabetical on the back end but on the front end user they are not alphabetical.  How can I fix this? I have tried putting numbers in front of them and that did not do anything.

Thanks for your advice.

[Trudy Claspill]

Hello @Georgette MacQuarrie 

Welcome to the Atlassian commuity.

Where specifically do you want to see them listed alphabetically? Are you talking about within the Customer Portal?

Can you provide a screen image to illustrate the view where you want this applied?

[Pedro Olmo]

Hello @Georgette MacQuarrie ,

Welcome to atlassian community.

To organize request types in portal you can see the next guide:

https://support.atlassian.com/jira-service-management-cloud/docs/organize-request-types-into-portal-groups/

regards