How can I set dependency fields that are populated with external data?

[Bojana Popovic]

Hello,

I am using External Data for Jira fields. I want to set dependencies between two custom fields cf-1 and cf-2 so that when my customers choose a value from cf-1 on Jira Service Management Portal, cf-2 will get populated with certain values depending on the chosen value from cf-1.

Is this possible using any Jira app/plugin? And how can i manage this, as I am not able to do so at the moment?

Thanks!

[David Plesu]

Hello Bojana,

I hope this email finds you well!

You can try to use scriptrunner plugin. I think it will help. Please first read the documentation and see if it suits for you.

You can try also some automation with Automation from Jira - > 

for example:

 create a if condition : if field X = A then edit issue field Y = B

Best regards,

David.