How can I send reminder notification to approves to approve the release once it meets date

[Sateesh Dara]

Hi,

Currently, whenever there is a release, we have approvers set for each project who should approve, only then can we do the release.
Now I keep reminding them to change it from Pending to Approved So that I can mark a release to release.

Instead, can I send auto-reminders to approvers when the release date is met?

Please suggest.

[Bill Sheboy]

Hi @Sateesh Dara 

This may be done with a Jira Automation rule. 

At this time, there is no smart value for the approvers in the Fix Version or Affects Versions smart values.

As a workaround the rule may call the REST API with the Send Web Request action to get the version and its approvers: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-project-versions/#api-rest-api-3-project-projectidorkey-version-get

For example:

yourJiraURL/rest/api/3/version/yourVersionID?expand=approvers

If you want to try this method, here is a how-to article for calling a REST API endpoint from a rule: https://community.atlassian.com/t5/Jira-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/ba-p/1443828

Kind regards,
Bill

[Rickard _Rixter]

Hi @Sateesh Dara 

Not sure if you already solved this, but you could try Inbox for Jira — it has a simple, effective approval flow and lets you set automatic reminders for yourself or teammates when a release is due.

Makes following up on pending approvals much easier.

Try here: Inbox for Jira – smart notifications & reminders

Looks like this: 

Thanks, Rickard

[kh_jbau]

@Rickard _Rixter, this topic has been locked because the thread has become a bit dated. If you’d like to keep the conversation going or have additional questions, we encourage you to start a new topic. You can read more about necro posting (“raising threads from the dead”) in our Community Guidelines.

Thanks!

[Stephen_Lugton]

Are you asking about releases set up from the releases option in the left hand toolbar?

Or do you have a specific issue type called releases (or similar) with workflow statuses for pending and approved with a release date on them?

[Sateesh Dara]

[Sateesh Dara]

I am looking for the Approvers in Releases page

[Stephen_Lugton]

Ok, have a look at @Bill Sheboys post as it is currently not possible to access this information using JQL

[Manoj Gangwar]

Hi @Sateesh Dara 

You can create a filter for issues that need approval and set up email subscriptions.

Steps:

1. Create a Filter: Build a JQL query that identifies issues pending approval (e.g., status = "Pending Approval" AND releaseDate <= now()).
2. Save the Filter: Give it a name and save it.
3. Subscribe to the Filter: Go to the filter and click on "Subscribe." You can set the frequency of reminders (daily, weekly, etc.) and specify who receives them.

Or you can create an automation rule-

Trigger: Choose a trigger like "Scheduled" to run at a specific time before the release date. Condition: Add a condition to check if the issue's release date is approaching or has been reached. Action: Select the action to "Send an email" or "Send Slack message" to the approvers reminding them to change the status.

[Sateesh Dara]

Thanks for the reply, But I am not looking for individual issues approval.
The solution required is for RELEASE APPROVERS.

[Manoj Gangwar]

What are the Release Approvers? Is it a user picker field or workflow status? What is the date field name to check the date is met? Based on that we can create the JQL or automation rule.