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How can I add object from parent in a child Item in Asset

DELCROIX Clément April 1, 2025

Hello everyone , my Asset is usefull for me for the IT asset management and I want to have child item under a category named "Managed Devices" I want child item like "IPhones" , "Laptop" , "Mac" etc...

So I create it , but i want to automatically put the Iphone devices in the child item "Iphones" , the MacOS devices in the child item "MacOS"

Someone can help me please ? 

2 answers

1 vote
Manon Soubies-Camy
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 1, 2025 edited

Hi @DELCROIX Clément and welcome to Community!

Do you mean you want to move your existing ‘Managed Devices’ objects into the new categories you created? For example, an object of type ‘Managed Devices’ with a name containing ‘iPhone’ would be moved from ‘Managed Devices’ to ‘iPhones’?

If so, you have a couple of solutions:

Do you have any custom fields linked to these ‘Managed Devices’ objects? If so, you’ll need to plan how to update them accordingly.

Hope this helps!

- Manon

DELCROIX Clément April 1, 2025

Hello Manon, thank's for the answer ! 

I will try the first solution.

 

 

Merci de l'aide ;)

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DELCROIX Clément April 1, 2025

Hello one more time Manon, I am not jira admin for the moment so I can't create any rules...

Also, the data in Asset are data import from intune, I want to automatically have the data in the good child item , like i said, for example : 

If in my intune import , I have 10 IPhones and 10 MacOS , I want to have this in my Child item "IPhones" and "IPAD"

cap ec.png

Do you understand what I mean ?

DELCROIX Clément April 1, 2025

I ping you , idk if you can see the post without it @Manon Soubies-Camy  ;)

Manon Soubies-Camy
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 2, 2025

Hi @DELCROIX Clément,

Got it! In that case, you’ll need to adjust the import process itself. How are the data imported into Assets from Intune?

DELCROIX Clément April 2, 2025

Hello @Manon Soubies-Camy

 

Thanks for the response,

Import is make with a connector Intune ==> Asset (PIO software) 

I will investigate with the support of PIO , thank you for the detail ;)

Have a nice day ! 

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