Hide search bar

[Monika Sveklo]

Hello, 

I use Jira service dek cloud. I want to hide or remove search bar. How do it?

[Rory McNeany]

Is this still the case? Why does it default to having the search bar enabled on projects that don't even have a confluence linked. What is the value in this? It just leads to more clutter and more confusion for clients. 

[Jack Brickey]

Hi @Rory McNeany ,

yes it remains the case. It is important to understand however, that the search bar is not just for knowledge base/Confluence. It can be used to find the proper request type when creating an issue. Arguably, that may not be important to you but hopefully that information is helpful.

[Rory McNeany]

I appreciate your reply but for a simple helpdesk (in my case I have 4 issue types: Feature request, change request, bug, support) it just wastes space on the page. 

[Jack Brickey]

Understand. Often in UI intensive applications like this you get more than you want.

[Jack Brickey]

this is not possible in JSD cloud. you could consider a completely different portal solution, e.g. Refined. Check marketplace if interested.