Community
Q&A
Jira
Questions
Get an error when trying to edit comment as an Admin or Service Desk Team member.

Get an error when trying to edit comment as an Admin or Service Desk Team member.

Any time we try to edit a comment in a SD project we see an error message "You do not have permission to create attachments for this issue." We're using the default Permission Scheme and everything looks like it should work. This happens when we hit "Share with customer" or "Add to Issue only".

SDError.PNG

Tested in SD v3.0.4 and SD v3.0.10

Any Ideas? Is this Bug?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes

Can you confirm if you have the "Create Atttachments" permission?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Looks like it to me. I verified the project permissions and double checked that users are in the right project rolls. Strange that it happens when I log in as the System Admin also .

Permissions.PNG

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Forums

Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Get an error when trying to edit comment as an Admin or Service Desk Team member.

1 answer

Comments for this post are closed

Was this helpful?

Thanks!

TAGS

Community showcase

Atlassian Community Events