Focus Area field not showing in Space Work Item Layout configuration

[Nick Nader]

Hi everyone,

This is one I cannot find any documentation on or previous discussions about.

We use Focus and Jira together as intended with Jira Work Items linked to Focus Areas.

However, I am unable to add the Focus Area field to any work item layouts in any of the Spaces with the field configurations and screen configurations that have Focus Area added to them. The Focus Area field is in the field config, field config scheme, work item field config scheme, screen, screen scheme, and work item screen scheme associated to the spaces.

The larger user group has Focus Viewer permissions, as well as "Add work" permission in Focus. I am a Focus and Site Admin for Jira and I still cant even see the Focus Area field on my layout settings or Work Items it should be showing on.

 

Here is the "Find your field" popup showing that Focus Areas has all the right configurations, and yet is not available to the layout settings.

Cannot think of a reason it isn't available as a field on our Jira Work Items at this point. The only way to connect work to the Focus Areas is from the Focus Area which is a huge pain, and clearly not the intended functionality. The search bar for finding work from the focus area is also terrible. I can type in the exact Work Item key and it won't find the item, but will if I paste the full Work Item URL.

[Connor]

Hi @Nick Nader I'm not yet familiar with Focus but my immediate guess is the Focus Areas field is a system field and adding it to a work item's layout isn't yet possible, regardless of the field/screen configurations. That's the impression I get based off your description, your screenshots, and Atlassian's documentation. Looking through the documentation I'm only seeing reference to linking work items to a focus area from the focus area itself like you described.

That said it looks like Jira automation can be used to link items to a focus area, so this could be a potential workaround to your problem.

• https://support.atlassian.com/cloud-automation/docs/use-focus-with-jira-automations/ 
• https://community.atlassian.com/forums/Focus-articles/Improved-Jira-Work-Linking-via-Automation-%EF%B8%8F/ba-p/3199246