Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Export to CSV is not pulling the correct data.

Piet Ganzer April 2, 2018

I have a two tiered "What Broke" and it exports the first tier correctly, but is exporting the second tier as the first item in the pull down list.  Any thoughts on how to fix.  It was working correctly two weeks ago, but broke last week.

 

4 answers

0 votes
Piet Ganzer April 23, 2018

JIRA.JPG

0 votes
Piet Ganzer April 23, 2018

The problem has returned and seems to be persistent.  Any help would be greatly appreciated.  See my original post for the details of this issue. 

See picture in then next answer for an example of the issue.

0 votes
Piet Ganzer April 3, 2018

Quick update - export seems to be working fine now.

0 votes
Boris Berenberg - Atlas Authority
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 2, 2018

Cloud or Server? If server, what version? Can you provide an example of the problem? I am not sure I understand your example.

Piet Ganzer April 2, 2018

Cloud. One of my tier 1 list items is Reliability and this has a list of tier 2 choices. When I run my query in Jira the field might be Reliability -> Impulse Test. When I extract the query data to CSV this field is Reliability -> Incoming inspection. Incoming inspection is first on my tier 2 list. This is consistent for all Jira issues in my query: tier 1 is correct and tier two is the first item on the tier two list that is associated with the chosen tier 1 item. Thanks. 

Suggest an answer

Log in or Sign up to answer