Error posting comment to issue from Apple iOS Shortcuts app

[Deleted user]

Hi all

I’m getting an error when I’m running a shortcut in the Apple iOS shortcuts app. The problem is pretty similar to the post that I’ve linked below in that the desired action actually works, but an error shows nonetheless. The shortcut action causing the error is one to post a comment to the issue that has been chosen. The error prevents further steps in the shortcut running. I’ve tried the TestFlight beta of the jira app but this doesn’t sold the issue

https://community.atlassian.com/t5/Jira-Software-questions/Jira-iOS-shortcuts-error-There-was-a-problem-communicating-with/qaq-p/1746660

[Daniel Eads]

Hi @[deleted] , welcome to the Community!

I'm going to try reproducing this with the steps you've shown. In the meantime, can you verify which versions of the app you're using? To see what version is installed, you can:

1. Click your avatar in the top left
2. Click on the "Settings" option all the way at the bottom of this menu
3. The version is listed as "About Jira"

Thanks,
Daniel | Atlassian Support