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Error in Automation for work item transition

deseymour October 14, 2025

I created an automation to close the parent when all the sub-tasks are closed. It appears to work, but I get an error each time. I have attached screenshots of the automation and also the error. Anyone have any ideas what I might be doing wrong?

Automation.pngTransition error.png

1 answer

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Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 14, 2025

Hello, Good day. From this error resolution field is not getting updated through automation. Make sure the resolution field is added to the screen. Instead of automation when you manually move the work item to complete do you see "Resolution"?

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