Email domain cannot be verified

[Kenneth Yeung]

Hi,

I have successfully verified the email domain and i did 4 the 4 green ticks on  the email domain verification statue page.  However, without changing anything, suddenly after a weekend, i got email saying the email domain no longer verified.  All the 3 CNAME records cannot be verified while the TXT one is ok.  Please help.

Regards,

-Kenneth

[Carlos Garcia Navarro]

Hi @Kenneth Yeung ,

If nothing else has changed, it may be something similar to what happened here: https://community.atlassian.com/forums/Jira-Service-Management/Unable-to-verify-email-dns-settings/qaq-p/1916688