I'm about to start on a premium plan (7 users) but wish to be on a free plan, apparently you can have up to 10 users, however in the manage subscriptions section Free is saying only 1 user.
Which is correct and how do I move to free before I lose my account (I haven't provided Card details) and I'm receiving emails saying the account will be deactivated soon
Yes, if you have been doing a trial of either the Premium or Standard plan, and wish to remain on the Free plan, you should change that in your settings.
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