Date picker format

[Luca Andreatta]

It's not clear how to configure the correct date format in the request form.

I have tried this configuration:

• System > Advanced Settings
  • jira.date.picker.java.format dd/MM/yyyy
  • jira.date.picker.javascript.format %d/%m/%Y
  • jira.date.time.picker.java.format dd/MM/yyyy h:mm a
  • jira.date.time.picker.javascript.format %d/%m/%Y %H:%M
• System > Look and feel
  • Formato dell'ora h:mm a
  • Formato giorno EEEE h:mm a
  • Formato data/ora completo dd/MM/yyyy h:mm a
  • Formato Giorno/Mese/Anno dd/MM/yyyy
• User Profile
  • Language: Italian

But at the end, in the Request form I get this:

• Custom date field: 7/22/2024

I found many ticket (e.g.  JSDCLOUD-9408 ) about it and many questions (e.g.  https://community.atlassian.com/t5/Jira-questions/How-to-change-the-format-of-dates-in-the-calendar/qaq-p/1462220 ), but no solution for it.

Could you help me?

[Valerie Knapp]

Hi @Luca Andreatta , thanks for your question.

To clarify, you are saying you don't get the European style / order of the date to display, e.g. dd/mmm/yyyy

I have this configuration in my test instance 

And I see the dates displayed in the issue like this - 

Maybe you are just missing an m for the month, instead of two m's.

Please can you check the configuration I have shared against yours and share your feedback if it helps you?

In bocca al lupo!

[Luca Andreatta]

Hi Valerie,

two M display the month in numbers, three M display the month name.

Moreover I'm speaking of the customer portal form to insert a new request, in the Jira Core issue details the date is correct.