Configuring the issue detail view - Jira cloud

PGA
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August 23, 2018

Hello everybody!

I have troubles with the new view of Jira.
Please take a look at the attached picture.

The story description and the story title on the right side, should be in the left area i think. Its nearly impossible to work this way.

Can someone explain how to configure the view, so that the view is displayed correctly.

 

Agile Board   JIRA.png

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Syauqi
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 23, 2018

Hi Pierre,

I'm afraid it is not possible to change the location of the custom field as the new popup issue view isn't customisable. We do have an existing bug report opened which you can track here: Option to configure Issue Detail View in board in JIRA new layout. Though we don't have any ETA when this will get fixed. Please keep a watch on the ticket to be notified of any changes

Cheers,

Syauqi

Patrick Poulin
Contributor
September 25, 2018

What is the default configuration for the new issue view ... ? 

In my case the view shows some of my custom fields but it's completely  useless if I can manage field order. The old view is more effective. 

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Syauqi
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 25, 2018

To better understand the issue, could you share to us an example type of custom field that is showing on that new issue view? Looking into our bug/feature request there's a couple of ticket raised related to this:

Select List (cascading) custom field isn't showing on new issue view

Custom field does not appear in Agile board issue detail modal/popup

Patrick Poulin
Contributor
September 26, 2018

ex : I create many custom fields for tool migration purpose. But all those CF are useless for my jira user.  But in the new issue view, all those CF are shown at the top of the view ?!?! I need to order field on this view and select only field applicable to my current board. 

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