Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Comment on Parent ticket when Subtask is moved to Done

Kelley Henderson
September 20, 2022

I'm looking to set up an automation for when a subtask is marked as Done, a comment is added to the Parent ticket. Unfortunately, I haven't quite mastered this and need help. 

Essentially this is what I want to create: https://community.atlassian.com/t5/Jira-questions/Updating-comment-on-a-parent-issue-when-a-subtask-transitions/qaq-p/972124 

 

2 answers

1 vote
Trudy Claspill
Community Champion
September 20, 2022

Hello @Kelley Henderson 

Comparing what you pasted above and the post you referenced, your rule does not include the Branch/Related Issues/Parent component.

Screen Shot 2022-09-20 at 12.14.23 PM.png

Screen Shot 2022-09-20 at 12.14.34 PM.png

Screen Shot 2022-09-20 at 12.14.49 PM.png

 

And what is the point of your IF component? 

Kelley Henderson
September 20, 2022

That was what I was missing, thanks that fixed my problem!

0 votes
Kelley Henderson
September 20, 2022

I have a Rule set up like this:

When: Issue transitioned

From: Open

to Done

If: Issue matches JQL: 

project = RE and status = Open and issuetype in ("Executable")

Then: Add comment to issue

Executable task is complete. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events