The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
Hi @Rosa Verge Lleixà welcome to the community. I may not be understanding your question correctly. Are you referring to your issue being marked as Resolved, but it's not actually coming off your boards? Was your issue close by some sort of automatic process.
If so, it's possible the 'Resolution' field is not being set, in addition to changing the status.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.