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Close jira service desk page from search engines

Антон Числюк
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August 17, 2020

We use  jira service desk (cloud) and now we want to close our servise desk url from serching engines (google, yandex etc.) http://joxi.ru/E2pxYEVcalpbl2.
Because we have main page of our servise desk in our domain, on this page we have link for our users/clients to our jira service desk.
http://joxi.ru/a2Xo1zxTDqkJkm
And we want that all users of our software would visit our site (servise desk page) before they will go to jira servise desk for makin ticket for our technical support team.
Where can  administrtor of jira servise desk find this option?

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Krister Broman _Advania_
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August 18, 2020

Hi, 

This is not something that you configure in Jira. You need to have your webmaster configure your servers to limit how robots crawl your site. 

https://support.google.com/webmasters/answer/6062608
https://yandex.com/support/webmaster/controlling-robot/robots-txt.html

Configuring this will work for google and yandex, but it is up to each search engine to implement these functions so other engines may still crawl your site.

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