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Client-side error

Suresh C
Suresh C
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November 17, 2022
Microsoft Outlook Add-in - Client-side error. Please try again later or contact support.
Error ID: 0db582de761b425b88a1470e90e9ea32JIRA_CLOUD_OUTLOOK_ADDIN.PNG
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mike.kellenberger
mike.kellenberger
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November 17, 2022

seeing the same error since today...

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Vitalii Saienko
Vitalii Saienko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 18, 2022

Hi @Suresh C

Thank you for reporting this issue. We have identified the root cause and have already fixed it. Could you please give it another try? Sorry for the interruption.

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Eric Huynh
Eric Huynh
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November 19, 2022

I am still experiencing the same issue.  Please advise.

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Vitalii Saienko
Vitalii Saienko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 21, 2022

Hi @Eric Huynh 

Could you please share the steps that led to this error? Also, could you please share a screenshot of the error?

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Eric Huynh
Eric Huynh
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November 21, 2022

@Vitalii Saienko Here are the steps:

1. Log into Microsoft Teams

2. Add Jira Cloud

3. Select Add to Team

4. Select Jira Sites.

5. Select Saved Filters.

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Vitalii Saienko
Vitalii Saienko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 22, 2022

@Eric Huynh it seems like you are not using Jira Cloud for Outlook integration but rather Jira integration with MS Teams. I'd suggest you create a new question on Community with the steps to reproduce and a screenshot of the error.

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Dewa My
Dewa My
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October 31, 2024

Screenshot_20241023-085330_Chrome.jpgI also experienced the same thing, please help and thank you

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