Cannot open tickets

Hey,

when I open a ticket in Jira it loads for minutes, then it shortly shows the content, but then suddenly its replaced with an error message:

I tried to clear cookies/cache, used Firefox and Chrome, and inkognito mode, but it all did not work.

Any suggestions?

3 answers

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4 votes

Answer accepted

Cross posting:
https://community.atlassian.com/forums/Jira-Service-Management/have-such-trouble/qaq-p/3287220#U3287243

Looks like an issue on Atlassian's end.
Same thing happening here.

edit:
https://jira-software.status.atlassian.com/incidents/kvpmkndcdfyk

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2 votes

Hi,

According to multiple messages about same error, it's global problem.
There is no incident at current moment, but I think it will appear soon,
https://jira-software.status.atlassian.com/

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1 vote

All users in our org have the same issue across all spaces in JSM/JIRA.

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Cannot open tickets

3 answers

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