Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot delete users from customer list

Sebastian Kern November 22, 2021

Hello Atlassian community,

I configured a service project B to be open to "Everyone on the internet" (Project settings, Customer permissions). Everyone who knows the projects email-adress should be able to raise a support request.  

settings.png

The problem with this setting is, that all my customers from other projects suddenly appear in the customer list (Project, customers) of project B. For example, my test-user from project A. There seems to be no option to remove the user from customers. Also the user's not shown under project settings -> people, so it cannot be deleted there.

Customers.png

As a result, Project B is shown to all my users from Project A in the customer portal. Technically, everyone is allowed to raise requests in project B, but the project is not relevant to my customers from project A.customerPortal.png

Is there a way to remove the customers from project A from project B's customer list?

 

0 answers

Suggest an answer

Log in or Sign up to answer