Can you add request participants using the description box?

While submitting a service desk request, can I add a request participant by mentioning them in the description box using the "@" symbol?

For example, here is my request:

Access Request

Summary: I need login access.

Description: I spoke with @Al, he confirmed I need access to this system.

Is there a way to configure Jira Service Desk so Al is automatically be added as a request participant?

1 answer

2 votes

Answer accepted

It is not currently possible though there is request for it:

Please vote and comment with your use case on it.

Hope this helps

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