I created Epic which is parent for Story but I can't create a task to be parent for Story, is it normal behaviour please?
Hello @Jira user
Good day!
Welcome to Atlassian Community!
Here's how Jira's issue hierarchy works by default:
Level 1 (Epic) → can be a parent to Level 0 items
Level 0 (Story, Task, Bug) → these are all peers; none can be a parent of another
Level -1 (Sub-task) → can only exist as children of Level 0 items
Since Story and Task are both Level 0, you cannot make a Task the parent of a Story (or vice versa). Only higher-level types can parent lower-level types.
If you need a 3-level hierarchy like Epic → Story → Task, you'd need to customize the global issue type hierarchy, which requires a Jira Premium plan. On Premium, you can add custom hierarchy levels and rearrange issue types so that Story sits above Task.
On the Standard plan, the hierarchy is fixed: Epic → Story/Task → Sub-task.
I hope this helps!
Thanks
@Swathi Acharya, if I remember correctly, custom hierarchy on Jira Plans only allows you to add new hierarchy levels above epics, not below. Or has it changed recently?
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hi @Jira user
From what I know, even on Jira Premium, custom hierarchy only lets you add levels above Epic, not below. So Epic → Story → Task as a native hierarchy isn't really achievable. Sub-tasks are the only built-in way to break a Story into smaller work items, and they're a fixed level with no further nesting below.
If Sub-tasks feel too heavy for your case, or you don't want to clutter your board with them, there's another angle worth considering. Our solution Smart Checklist for Jira lets you break a Story into a detailed list of steps right inside the work item, without touching the hierarchy at all.
Each checklist item is more than a plain to-do line. You can set an individual status on it, tag an assignee, add a deadline, and drop extra context into an expandable details section. If some steps are critical, you can mark them as mandatory and block the Story from moving to Done until they're all completed.
The result feels close to what you'd get from Task-under-Story, but the checklist lives inside the Story itself. Progress shows up on the Story card on your board as a completion percentage, so at a glance, you can see how far along things are.
You can also save the checklist as a reusable template. Handy if your Stories tend to follow a similar structure.
I hope this helps!
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Hi @Jira user
Welcome to the community !!
With Jira premium you can create custom hierarchies. The other option is, you can create a custom hierarchy using issue links. However you would nee a mktplace app to view/manage this links hierarchy. If you are open to try out one to view linked issues (cross project as well) take a look at,
The app allows you to view your issues in a list view along with the linked issues shown as child issue. Also you can filter your child issues with multiple criteria.
Do give it a try.
Disclaimer : I am one of the app team member
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Hello @Jira user
With Task and Story both defined as Level 0 work item types you cannot have a Story be a parent to a Task.
Level 0 work items types can be parents only to Level -1 work item types.
By default, Level -1 work item types are referred to as "sub-tasks" (or Subtasks in Team-managed projects). Sub-tasks are handled in a special manner in Jira. Sub-tasks cannot exist as a stand-along work item. They can only exists as children of items from Level 0.
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Hi @Jira user
Please refer to the previous answer from your question, so we avoid having duplicates. As previously mentioned, this is done with configuring the global hierarchy which can be found here: https://community.atlassian.com/forums/Jira-questions/How-can-one-create-a-hierarchy-of-Epic-gt-Feature-gt-Story-gt/qaq-p/2076956
You also need to be on Premium.
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Hello @Nikola Perisic it is not the same, I just one 3 levels, Epic, Story and Task, thank you for your understanding, it should not be complicated, the other question requires more customisation
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As mentioned before, this is doable with the global hierarchy, which is not available for Standard tier:https://community.atlassian.com/forums/Jira-questions/Issue-Types-and-Hierarchy/qaq-p/2936587
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