Can't link Figma design - "Design not found" issue

[Olgu Saglik]

Hi, 

I cannot add a design file to a Jira ticket. I click "Add > Design" and paste a Figma link to the "Designs" field. When I click "Link" button, I get "Design not found" message.

I tried it with different Figma links and different tickets.

I'd appreciate if anyone can help me with this. 

Thanks.

[Brita Moorus]

Hi, @Olgu Saglik! 

Have you checked Figma file permissions?

Also, is the link format correct? You should use the full Figma link, not just a project/prototype link.

You can also double-check that your Figma integration is properly set up in your Jira site.