Community
Products
Jira
Questions
Can I send an email to my jira instance to create or add to a ticket?

Can I send an email to my jira instance to create or add to a ticket?

For example I have an attachment in an email that I wish to add to an existing ticket.

And sometimes I woudl rather just send an email to my jira to create a ticket, like a question might come in from a client and I wish to just send it to jira and a new ticket be created.

Thanks

1 answer

0 votes

This is standard functionality : http://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Not for ondemand I dont think. WIth OnDemand, can I still use email to create issues?

https://studio.atlassian.com/browse/JST-5649

upvote it please

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Community Announcements have moved! To stay up to date, please join the new Community Announcements group today. Learn more

Forums

Product Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Can I send an email to my jira instance to create or add to a ticket?

1 answer

Suggest an answer

Was this helpful?

Thanks!

TAGS

Community showcase

Atlassian Community Events