Build in SLA get due date

[Rofrits Márk]

Hello!

I created an automation for sla breached tickets and send this in email.

So i wanna add sla resolution due date to my email. This is possible?

[Tuncay Senturk _Snapbytes_ · Accepted solution]

Hi @Rofrits Márk 

Welcome to the Atlassian Community!

In regard to JSM built-in SLAs, you can write JQL queries for SLAs and save them as a filter and subscribe to that filter to get emails. However, afaik, there is no way to see the SLA target date, there is already a feature request related to this (unfortunately, it was created almost 10 years now): https://jira.atlassian.com/browse/JSDCLOUD-174 

If you have an option to install apps on Atlassian marketplace there are several options you might be interested in: https://marketplace.atlassian.com/search?query=sla

I hope it helps!

Tuncay