Board search on ticket number stopped working

[Henk van de Berg]

Looks like searching the board by ticket number stopped working. First noticed today, I cannot find a bord filter by entering (part of) the ticket number. Anyone know what might have changed?

[Trudy P Claspill · Accepted solution]

Hello @Henk van de Berg 

Welcome to the Atlassian community.

A couple of other posts have mentioned the same issue.

https://community.atlassian.com/forums/Jira-questions/Board-search-no-longer-working/qaq-p/3078818#M1139267

https://community.atlassian.com/forums/Jira-questions/Bug-regarding-issues-search/qaq-p/3078352

I recommend that you report this issue to your Jira Admins and have them raise a support case directly with Atlassian at

https://support.atlassian.com/contact/#/

There was a change released for Team Managed board searches and filtering, per this article posted July 27, which may be related to the problem.

https://community.atlassian.com/forums/Jira-articles/Changed-to-filters-in-team-managed-software-boards/ba-p/3077733

[Henk van de Berg]

Thank you Trudy!

I did a quick search through the existing issues but did not find these results. Sorry for double posting. And, thanks for the helpful reply!