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Batching email notifications is disabled in Data Center 10.3 and I can find how to re-enable it

Alastair Munro
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July 29, 2025

Docs advise you can find it under Mail, but there is no option. Also displaying System Info it shows:

Jira inform - batchers - 4.1.5 Disabled

Jira inform - batching plugin - 4.1.5 Disabled

Reason I want to enable it is Jira Troubleshoot and Support plugin fails to enable as the batching plugin is not available:

2025-07-29 13:48:08,639+0000 Spring DM Context Creation Timer ERROR      [o.e.g.b.e.i.dependencies.startup.DependencyWaiterApplicationContextExecutor] Unable to create application context for [com.atlassian.troubleshooting.plugin-jira], unsatisfied dependencies: Dependency on [(&(objectClass=com.atlassian.jira.plugins.inform.api.batching.InstancePreferencesService)(objectClass=com.atlassian.jira.plugins.inform.api.batching.InstancePreferencesService))] (from bean [&instancePreferencesService])

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Alastair Munro
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 29, 2025

Can't find it I mean.

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