Automation issue question.

[Robert Horne]

Good Morning JIRA Community,

I am trying to setup an automation rule to notify me when my when my clients have a HL7 feed connection outage. How do I differentiate "IF" issue to match that incoming message? I want to use an automation rule strictly on this HL7 feed only. 

Thank you in advance.

[Andrei [errno] · Accepted solution]

i'd setup it this way:

• create a component "HL7-outage" or similar
• add a customer portal request with a hidden component set (from previous step)
• add automation:
  • when = issue created
  • if = matching component
  • then = 'alert user' action -> mention yourself