Automation Limits deactivation

[Nadia Burborough]

I've just seen this notification pop up:

I've tried to look online, but I don't see any information to tell me what the new limits are going to be, and whether my current limit will be enough. 

Any idea where I can see the info?

[Bill Sheboy]

Hi @Nadia Burborough 

Where are you seeing that notification pop-up?  For example, from the rule list, admin functions, etc.

Have you recently removed one (or more) Atlassian products such that it will lower your automation usage limits?

I have not see that message, and I did not find any related announcements in the automation community area or on the usage / service limits documentation.  Last month, I did see some mysterious warnings that I was reaching the limits on a free license, test site...but those were defects in the count tracking.

Kind regards,
Bill

[Nadia Burborough]

Hmm, I can't remember which screen specifically it popped up on, but I am an admin, so perhaps on one of those screens? We haven't changed anything from our point of view. Very curious!

[Bill Sheboy]

For rule limit uncertainty, I recommend being proactive and contacting Atlassian Support directly to ask them what is happening: https://support.atlassian.com/contact/#/

When you hear back from them, please post what you learn to benefit the community.  Thanks!

[Nadia Burborough]

Will do - thank you