Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Allow reporter to see an issue but not the a project

Deleted user
August 17, 2018

 

For Jira Cloud.

What: Allow reporter to view his/her own issue, even if the reporter cannot browse the project.

Why: We have a lot of projects, and we don't want the users to be able to see all those projects, otherwise it would look very busy.

What I tried:

1 - I've given the reporter the permission to "browse the project", it makes the project visible to all user, even if the user doesn't have an issue reported.

2 - I tried issue-level security, but it won't allow the reporter to see the issue if he/she can't browse the project. In fact issue-level security only narrows the group security.

I also would be OK giving the reporter "Browse the project" permission, if I can hide the project from the reporter, so he/she cold access the project and/or issue only if he/she has the link.

Thanks

 

2 answers

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 18, 2018

A project is a container for issues, and is pointless without them.  For Jira, it's complete nonsense to hide the project that contains issues the user can see.  So there's no way to do this.  If you want to allow someone to see an issue, they have to be able to see the container project.

Deleted user
August 20, 2018

It's what figured out so far.

I wonder if there is something else I can do to allow the user to see his/her own issue, but not the project.

Joe Pitt
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 20, 2018

With an issue security scheme you can limit them to see only those issues they are the reporter on. You can't hide the project. If you did they couldn't enter any issues to be the reporter on.  See https://confluence.atlassian.com/adminjiraserver073/configuring-issue-level-security-861253265.html 

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 20, 2018

Nope, to see the issue, you have to be able to see the project.

0 votes
Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 17, 2018

Hello,

I guess, if you add the reporter field to the Browse Issues permissions in a project, a reporter can see this project, when the reporter wants to create an issue, but this reporter sees only his/her issues in the project. Do you have the same behaviour?

Deleted user
August 20, 2018

That is exactly what happens.

The problem is that we have a lot of projects, and if I add the reporter to browse project permission, the users will see all the projects on their screen. It would look too messy and busy.

So, I would like to allow the user to see his/her own issue, but not browse the projects or even see them.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events