Greetings Everyone! I’m Arjoon, a PM for the team that has been working on improving the Issue Create experience in Jira. We’d like to take this opportunity to give you some information ab...
One of my clients had asked for a solution for how to send an email to the assignee if the issue had been sitting in a certain status ("Needs Attention") for longer than some specified time. The firs...
BACKUP THE SITE! Now that you have backed up the site, welcome to this article. Even though Atlassian, Community Leaders, and many, many users world-wide could not possible understand why this woul...
There comes a time when all hope is lost through responsible site & application management, that the need for resetting site / application data is needed and recommended. For example, a fr...
Whether you need to restore a Jira Cloud backup in order to perform some testing or to recover lost information, the process is straight froward and can be easily completed by and Cloud Administrator...
Backing up your Jira Cloud instance or Atlassian Site is important and should be done regularly. You never know when you may need to revert to an earlier version or 'role-back' a change that was made...
The automation team recently released a new trigger: Project created. Which made me think: what if we could automatically create a new Confluence space when a new Jira project is created? It would sa...
...n update, you want to share it with all related incidents. What if you could automatically add a comment to linked issues? What if when you add a public comment to a problem: It is then a...
Hello Atlassian's, This post will be a useful and valuable starter guide for new joiners into the team: https://community.atlassian.com/t5/Jira-Cloud-Admins/Atlympics-Jira-Cloud-New-joiner-st...
Hello Community Family...! Good Morning /Good Afternoon / Good Evening whenever you are reading this article. In this article, we are going to know about different permissions related to sp...
Hello All, Good Morning, Good Afternoon, Good Evening wherever you are whenever you are reading this article. Here we know how a sprint is shared between different projects. I created 2 Sc...
Jira Service Management queues can become full of issues waiting on the customer to respond. These issues can make it difficult to see what issues need to be addressed, even worse they take up ...
What's my design process? Though it's easy for me to answer this question now, previously, I had some issues conveying design culture because the process was complicated and hard to follow. Now it'...
Hello, Are you facing an issue where you are not able to start or close a sprint in a Jira Software project? This article will explain to you some of the common reasons why you may be facing this i...
In this guide we will look into behavior of the sprints and how they work together with the scrum boards. Situation 1 Let's assume we have one project (name: Scrum project, key: SCR) with th...
Hello everyone, This article will explain to you- how to grant access to a sprint in a Jira Software project. The 'Manage Sprints' permission in Jira Software allows users to perform the actions li...
Hellow everyone! In this article I would want to cover the basics of using JAC. 1. Few words about JAC JAC is currently nothing else like a public issue tracker. It exist many years a...
Chris Lutz and Rachel Wright relaxing on their RV travel adventure I’m so fortunate to be able to combine my two passions: travel and Jira administration. In 2015, Chris Lutz and I st...
I want to present you this wonderful automation that helped many development teams and customer service teams and saved them a ton of work. Let's imagine a Customer Service Project where custome...
Context With the Cloud Premium plan of Jira, you get Advanced Roadmaps included. The tool helps you plan and track your work across multiple teams and projects. Based on the principles of the i...
UPDATE FEB 2025: Please refer to this comment for an update; this article was originally written before Confluence automation was available. One of the questions I've seen frequently is...
Hello Community! We thoroughly enjoyed this just-for-fun conversation in the Jira Admin Group about what it's like to be a Jira Admin. For #JiraJuly, our talented designers created these graphics t...
In this article, I'd like to show you how you can change where the data of your Atlassian Cloud instance is hosted. Please note that this is possible for all new paid Cloud plans today and will be ...
For the past 5+ years, I have worked in a high-performing marketing team focused on always bringing quality content to the company’s partners and users. As many of you know, being a marketer in a so...
Situation Description One of my customers asked me to help with their situation. This company has a lot of customers with monthly "Time & Material" billing, which means all the worklogs from t...