I know I’m not the only one who’s made this mistake! I once changed a status in the “diagram” workflow editor. I thought I was swapping one status for another and that the change would only apply to that one workflow. Instead, I changed the name of the original status in all of Jira! The status name change was immediate; I hadn’t even published the workflow change yet!
Users alerted me to the problem when their workflows stopped working properly and their filters broke. Total chaos!
Instead, always remove and re-add a workflow status. Never attempt to swap or change a status name using the grey “Edit” button shown in the screenshot above.
Rachel Wright
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