Jira Cloud Admins
Created Jan 19, 2021, Last active today
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Hello admins! We have a Jira Service Management and Jira Software instance. We have created a rule that when tickets are assigned to a certain status on Service Management it is now logged on the b...
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How to trigger the switch “Has access on site” via API in Administration > Users > User details in Access section? We want to disable certain users access but still want to keep the user disab...
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We have a lot of open-source projects, and their Security Level is mixed. Some of them have public JIRA issues, others have private JIRA issues. It's hard to understand whether the issue we're worki...
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Hi, just update my plan to premium so we can utilize the Insight CMDB now bundled together. I have run Discovery and uploaded the data but it seems the linked asset field is still connected to a rem...
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Please keep alive the Old view, because for those who are used to with old view (like me), it is very annoying to use the new view, because in old view you can see all necessary information without s...
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I manage Jira for a large org and we have Cloud (1800 users), Data Center (8000), and Server (10k+). We have a team of 6 people that manages support, infrastructure (AWS), upgrades, and migrati...
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Weighted Shortest Job First (WSJF) is a handy tool to assist prioritize work. But that isn't really what this article is about. If you would like to know more about WSJF, then here is a good place to...
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How can I make sure a ticket won't be assigned to an agent that is offshift?
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Hi, We're on Cloud and use the Jira Plugin for Excel to dump sprint data and convert into several different types of reports that Jira does not offer (unless you pay for another plugin). So because...
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Hi Community! This is a kind of survey, really. Please comment below! 😉 I'd like to know if you Admins would regularly visit, if available, a page that'd list all recently updated KB articl...
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Hello. I wish to display a message on a Slack channel. Then, when I run my automation, I see the full URL of the issue. How is it possible to see only the issue key with the link inse...
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Dear all, We need to place custom field on a issue that supports hiearchy (data is structured in 4 levels, it contains app. 100 different values) and also enable users to quickly select correct valu...
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Hi Everyone, I found an interesting new Jira Overview (7 mins) that includes Jira's high level features. Check it out: Link: https://www.youtube.com/watch?v=efRiCMG_Nzg Thanks
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Hello! I am trying to setup a reporting on Jira for the time tracking. But i have some questions about the working and how to Setup. How we work; We have some analysts...
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Hi Folks, I have a mission to get JSM up a running and fully adopted in my firm over the next couple of months. I've been watching the gatting started videos and reading through droves of Atlassian...
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We are implementing Jira cloud and defining our governance model. We don't want to create barriers for users to start projects. Anyone have good criteria on when to use 'company-managed' ...
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I've recently started using the Smartsheet connector for Jira and writing a use case. Has anyone else used this? I'd be interested in hearing information and experience if anyone has anything to shar...
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Our QA works on multiple projects. They group their work inside each project into one or multiple epics. This is a neat way to organize the work and help make it visible to the team and a...
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Hi, Nice to be here.
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Hi Jira Admins, Pleased to meet you all! I'm Carol, a product manager working on Jira's project configuration. Keen to understand what are your best practises for collecting requirements fo...
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My Use case as follows. I have Task (or sub task) in JIRA project. when i assign my Task to another JIRA user, assignment was success . Currently Task is assigned to person 'X' and Person X a...
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Hi, We have built out a Jira project to support a BAU service request function for our business. The resources that fulfil each request are billable to the requesting party and we are looking for the...
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Hi JC Admins, My company is currently using the Jira datacenter, I need some details and suggestions the Atlassian cloud hosting, Do we really need to care about the below things, as I know Atlassia...
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I have a team manager who has issues on his team's board that he wants to be private. I assume there are ways to accomplish this in Jira but my question is, since Transparency is such a big par...
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Hi admins! I just read a recent article posted by @Rodrigo Martinez who is a Premier Support Engineer on the Atlassian Team titled Be gentle and kind to your users. In his po...
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Description
Welcome, Jira Cloud Admins! This is a group where you can ask questions, access resources, and rub elbows with fellow admins and Atlassians.
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