Jira Cloud Admins
Created Jan 19, 2021, Last active Mar 13, 2026
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Hi Admins! I need your assistance in terms of guidance / suggestions. So we have a Scrum team that consists off our devs, testers, SM etc. When our testers tests the tickets and it Passes - it is ...
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I've submitted this feedback to Atlassian but I'd also welcome a workaround from the community: is it possible to create a new project in jira work management based on a previous project? For example...
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Using Jira cloud Following Advanced search reference - JQL fields cloud documentation. This clause: and issueLinkType = "is tested by" returns 3 results, as expe...
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As a long time user/admin of Jira, and an independent Atlassian contractor, I have worked with many different organizations, and have seen a lot of different ways companies setup their projects. ...
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Hi Admins! My pictures are not attaching when I email an issue which is then created on our jira board if I attach a png file. Only jpg attachments attach. How do i fix this?
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Hi guys! Can you have two assignee fields on a Jira Software ticket. If not - what is the best way to deal with it if two people needs to look at the ticket at the same time? I can add field for t...
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I'm brewing an idea here but I wanted to reach out and see what other Atlassian users think. Basically, I'm considering opening a new Atlassian account as an umbrella service account. I would then c...
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Many in DevOps suggest adding limits to Jira board columns, but do they really work? To answer that question, let's start by looking at how a limit works. Configuring board columns When configuring...
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Hi there everyone. Environment : Jira Cloud, in a Team Managed Project. Rule : when a subtask is created, priority and a custom field called "IT Subproject" values should be co...
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Hi Admins! How do i add a text box or image with pre defined text to my customer request form for a customer to see the SLA on priorities i.e. how long it will take if they choose a priority in a dr...
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I'm new to Jira Admin and have taken Jira Admin 1/2 training. My question relates to CM projects and schemas. I expected, in this example, that and Issue Type Schema, when assigned to a C...
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I am using the Jira software cloud. I am looking for solutions to my below problem statements. It can be either out-of-the-box from Jira Software Cloud or through some plugins (free preferably else p...
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Hi Community! I'd like to share with you all a project I just got to "launching state": a free collection of Browser Userscripts for Jira Admins! https://jaus.atlassian.net There you'll find ar...
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Hi Community! I'd like to share with you all a project I just got to "launching state": a free collection of Browser Userscripts for Jira Admins! https://jaus.atlassian.net There you'll find ar...
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My company has multiple Jira admins that each are responsible for one or a few projects. I want to know if there is a way to better separate the workflows, statuses, issue types, fields, etc. for eac...
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Hi admins! So I have set up SLA on my priorities. See attached picture which i have done. I see the time to resolution / my missed SLA's in my project in my queues and on the tickets on my project....
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In a case where an issue is carried over to multiple sprints, I've found that the connector will only pull the latest sprint over on the Issue. So if Issue A was not completed on Sprint 1 or Sp...
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I was wondering if we can create customize notifications. currently the options are only related to issues. But if we want do it on a higher level like notify me when an issue is added to a version o...
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On the 501st execution of a global rule if you have Jira Standard what happens? Are you charged an overage fee or does the execution fail silently or does it email the rule owner that the execution h...
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Hi guys! How do you set SLA's and escalation emails on Priorities in Service Management on your portal request types? Example - my Priority fields is Low, Medium, High and Critical and will...
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I started working for NYS recently after being in the private sector for many years that included a dev-ops team that supported all of our Jira needs. I used to be the admin over 10 years ago when we...
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Hi admins, What are the best practices regarding closing an epic vs. resolving one? We have a company-managed project, wherein issues’ final status is “deployed” with resolution “done.” The options...
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Administering Jira for a few years. Recently finished migration of 35 projects from two Jira servers to cloud.
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Hi all, What are the steps that need to be applied on a Jira cloud addon after a client changed the cloud instance URL like http://example1.atlassian.net to http://example2.atlassian.net. Thanks in...
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...or all customers select hour, ticket_id from ? where billable=true and status=ConfirmedByCustomer and month=thismonth How to do this? Any guidence will be appreciated. I hope I plan to use c...
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Welcome, Jira Cloud Admins! This is a group where you can ask questions, access resources, and rub elbows with fellow admins and Atlassians.
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