Jira Cloud Admins
Created Jan 19, 2021, Last active today
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On the 501st execution of a global rule if you have Jira Standard what happens? Are you charged an overage fee or does the execution fail silently or does it email the rule owner that the execution h...
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Hi guys! How do you set SLA's and escalation emails on Priorities in Service Management on your portal request types? Example - my Priority fields is Low, Medium, High and Critical and will...
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I started working for NYS recently after being in the private sector for many years that included a dev-ops team that supported all of our Jira needs. I used to be the admin over 10 years ago when we...
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Hi admins, What are the best practices regarding closing an epic vs. resolving one? We have a company-managed project, wherein issues’ final status is “deployed” with resolution “done.” The options...
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Administering Jira for a few years. Recently finished migration of 35 projects from two Jira servers to cloud.
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Hi all, What are the steps that need to be applied on a Jira cloud addon after a client changed the cloud instance URL like http://example1.atlassian.net to http://example2.atlassian.net. Thanks in...
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...or all customers select hour, ticket_id from ? where billable=true and status=ConfirmedByCustomer and month=thismonth How to do this? Any guidence will be appreciated. I hope I plan to use c...
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Hi admins! How do I bulk migrate Jira Service Management Tickets to a Jira Software backlog board? Will I have to do this via a rule?
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HI there Who will be able to send me courses and prices for Atlassian certifications? Thanks
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Hello all, We are Jira Cloud users. Reaching out to you all with few queries 1. How to get the list of Inactive users? 2. We are creating a POC for automating 'Inactivating user record(s)' using I...
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We use Jira Service Management to collect issue reports on our products from employees, beta testers, and VIP/partners. It is also a great way for these parties to find documentation since not all of...
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Hi I'm trying to find a way to show the results of a JQL filter directly on a Jira issue screen. It can be in a panel, tab or custom field I dont mind. I have had a look around on the Marketplace a...
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is it possible to show card status in backlog view?
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Hello, I'm new to using automation rules so apologies if this is a little basic. In my company we usually link JSM tickets to other Jira project tickets if something has been escalated. Current...
Deleted user 2 5 October 19, 2021
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We have a Jira user's profile showing as a duplicate when she is only a single user in our instance?
She was given access to another Jira system with a client, which has now been deleted (the email address was the same), but keeps showing up as 2 users in our Jira. How can we remove this, when we ca...
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I have a story points custom field that I want to add to a filter so it can be displayed in a Dashboard gadget (e.g. 2-dimentional filter, pie chart). How do I do this?
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Hi Team, I need to create the automation rule to change the status automatically after the particular status and also to limit the number of assignee changes, so the team cannot change the a...
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We have used Wrike before and were not satisfied. Can anyone explain the similarities and differences between Jira and Wrike? Have you used Wrike before?
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Hello all, I'd like to get advice on how companies that use Jira manage identifying financial activity types i.e. Software Capitalisation, Hardware Capitalisation, R & D Tax eligible and Ex...
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Is there a weak point of jira?
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hey, The code review process involves two rounds, and I would like to automate sends to either our frontend or backend developers.As an example, a ticket would be assigned to Frontend group A when i...
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Hi Team, we need to add custom fields along with their options in comments only. tried using ' Jira Enhancer Cloud' how ever seems to be not working. we are on cloud. can you guide is it possible ...
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Hello, all, Recently in our company we've faced with a strange situation. Without any action from us (accounts administrators) 2 sprints (from 2 different teams) disappeared. They have been closed ...
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I've asked the Community a question or two about this topic already, along with continuing my investigation through topical research. I've discovered Custom Fields for Issues, and I have formulated a...
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Hello, I am a product owner on a project that have two mobile apps to be delivered (one iOS and one Android). Now I am using Jira and Confluence to organize my SCRUM metrics and plannings but the p...
![Malka Jackson [Isos Technology]](https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/6021215841d0db00681f110a/5d4551d9-c875-4467-87bc-c6d98ac25852/128 "Malka Jackson [Isos Technology]"){kind=avatar}
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Learning Path
Become an effective Jira admin
Manage global settings and shared configurations called schemes to achieve goals more quickly.
Streamline Jira administration with effective governance
Improve how you administer and maintain Jira and minimize clutter for users and administrators.
Learning Path
Become an effective Jira software project admin
Set up software projects and configure tools and agile boards to meet your team's needs.
Description
Welcome, Jira Cloud Admins! This is a group where you can ask questions, access resources, and rub elbows with fellow admins and Atlassians.
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