Jira Cloud Admins
Created Jan 19, 2021, Last active Sep 5, 2025
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We recently started our free trial for Service Management and we're likely to keep it as it is a great product. The issue is that all of my Jira trusted users got access to Service Management by def...
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Need your feedback! How does your company organize your Jira projects? By Team? By Product? By Value stream/initiative? Other? (The above is not a hierarchy, btw. Just a common list of h...
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Hi everyone We currently use sharepoint and don't want to have to introduce another portal for users to use to raise IT tickets/queries. We were hoping to embed the widget, however this way ...
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Hi Channel, Hope you all had a great new year! I am trying to find out if it is possible to add a new button in Jira comments section, which can hold blurbs or templates often used on tickets? ...
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Hi all, I am working on doing an integration with Jira using the V2 and V3 API's, one of the problems I am facing is that I can not update the current status using the PUT API even though it is docu...
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I am new to JIRA in general and this group in particular. I expect to be active in the not-too-distant future, however, not during these holidays.
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Hi Admins! I am moving to a new company but don't have an email address yet. If try to update my email address on my profile from my old work email to my personal email on the admin page ...
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We need the crossfire customers loaded into JIRA with their correct email domains, so that issues get logged to the customers automatically. Can someone please help on how that can be done
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Does anyone know what this error means when you try to log into Jira? "Something's gone wrong. Our team has been notified. If the problem persists, please contact Atlassian&nb...
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Dear all I am Beat and starting first time my own JIRA as admin. Living in Switzerland I am focussing of SAP projects with my cloud specialized team. Try to establish JIRA as common project and tod...
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I run multiple platforms (7 to be exact) in my environment. I'd like to tag issues to a platform for ease of reporting on each platform. What's the best way of doing this within a Servi...
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I've found some curious behaviour when trying to create a variable in a Jira automation routine. If I create a variable in a branch line so: {{cake}} was able to be recalled in the...
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I'm trying to use two dimensional filter statistics gadget with Multi-Level Cascading select field which has values A(a), A(b), A(c), B, and C. The chart populates as A(a), A(b), A(c), A(none), B and...
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Anyone else had their trashed custom fields restored when doing a copy back from prod ? Since we were doing an initial configuration it made a bit of a mess of the sandbox. Worse than this they aren'...
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Hi Jira Cloud admins! I was wondering if some of you were dealing with setting up a user's property based on information from Active Directory? I'm trying to figure out some simple solution for this...
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how to use jira
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Hi Admins! I have about 100 tickets with their associated Organizations that i need to move from Jira Service Management to Jira Software Development but my Organizations is not moving (the organiza...
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Hi - Do any of you manage reoccuring Jira projects that need to be reproduced in a new project year-after-year? Background: I'm managing a Jira project that needs to be replicated next year with the...
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I am new to my company and researching different Project Management and Ticketing systems. I am interested in Jira products because our developer team uses Jira and I would love to have the option to...
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see CA-1616267 and CA-1616163
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Using Jira Software. If the account 'runs out' of licenses, is it a hard-stop--no more users? Of does Jira allow some level of 'overage' within a true-up period?
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I tend to forget to visit the Atlassian Cloud Documentation blog on a regular basis, and knowing what's coming is REALLY important. Is there a way to have this content automatically delivered b...
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I have found the following steps to be the fastest way to default text to a predefined field. This has mainly been used with Bugs but I am sure it is extendible to other issue types. The functi...
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Hello, I already migrated the Jira projects from the source Data center version to the destination Cloud instance. But now I made some changes in the Project name in the source but the Project ...
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Can the backlog view be configured to: Group the items by a category variable, such as Priority While still allowing moving the items within the category by drag-n-drop While also changing the pr...
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Learning Path
Become an effective Jira admin
Manage global settings and shared configurations called schemes to achieve goals more quickly.
Streamline Jira administration with effective governance
Improve how you administer and maintain Jira and minimize clutter for users and administrators.
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Become an effective Jira software project admin
Set up software projects and configure tools and agile boards to meet your team's needs.
Description
Welcome, Jira Cloud Admins! This is a group where you can ask questions, access resources, and rub elbows with fellow admins and Atlassians.
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