Jira Cloud User Automation Question

[ivan.korogodin]

Hi everyone, 

What are the ways if there are any to automate user deactivation/deletion in Jira cloud after a specific period of time user being inactive? 

Thanks for any help.

[Eugenio Onofre]

Hello,

I implemented it using the Atlassian APIs and creating a Python script to interact with them. We basically get the "Last seen" date of all the users and check if the date is past X days.

If the condition matches, we call the API to disable the user:
https://developer.atlassian.com/cloud/admin/user-management/rest/api-group-users/#api-users-account-id-manage-lifecycle-disable-post

Regards.

[ivan.korogodin]

Thank you so much!

[ivan.korogodin]

Oh another question, how do you get the "Last seen" date for each user?

[Eugenio Onofre]

You can get this information on the Admin page by exporting all users to CSV. This is a default field on the CSV export.

You can also use the "Get Users in Organization API". A field called "last_active" will be returned on the JSON:

https://developer.atlassian.com/cloud/admin/organization/rest/api-group-orgs/#api-orgs-orgid-users-get

Regards,
Eugenio 

[ivan.korogodin]

Thanks!