Jira Cloud Admins
Created Jan 19, 2021, Last active Jun 26, 2026
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Hi For some reason, the complete issue list, disappeared from the sprints and I don't know how to presented.
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When I try to import comments from CSV file I am using this dd-mm-yyyy hh:mm:ss in my CSV file and giving the same format while uploading the CSV file.. Day,Year and time are imported properly, but f...
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I'm a long time JIRA Server Admin and just recently switched to JIRA Cloud Admin. We installed Scriptrunner to help with some workflow and reporting use cases. I have found the Cloud vers...
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Hello, How to create Portfolio management Dashboard? I need to create Dashboard for all the Projects grouped under a portfolio. Do I need to purchase any plugin? Could any one share the steps. Tha...
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Hello Everyone! Recently I have had to explain some of the “rules“ that surround the way you store data in Jira in order to maintain SOC2 compliance and since I have been involved in the audit proc...
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Hi team, I find myself quite frustrated by a number of features in Jira that are 1 step short of being useful. My canonical example is velocity and capacity for scrum teams: - The velocity report p...
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Hi All. I am having difficulty with board access. I created a Company managed board. I have a contractor who cannot see the board and gets the "Board Not Accessible" message. I have looked at her per...
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I'm a longtime admin, but I've always been careful with my groups, so I've never run into this before. I recently inherited a second instance of Jira from another division of my company. The ...
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Just a question about Cloud automation. I have a Jira project admin who will be releasing a project automation rule that could run 4 times per ticket and traffic looks to be around 1000 issues per d...
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Anyone else experiencing that the "Copy link to issue" icon in the Backlog view keeps jumping around when you go to click on it?
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Hi. My IT department wants us to use Gmail instead of the Atlassian email for our service desk. I have no idea what to do. I have this error. Any ideas? Thanks.
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I am new to both Jira and Confluence. I know that they can be used together, but if one was only using one of them, which would be the better to document a scrum please, in your opinion; and wh...
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Maybe someone could answer if there are any limits on the amount of Jira issue type per project?
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Big debate between some of my colleagues: do "most" people using Confluence who need to create a new project page/meeting notes/retrospective/team process etc copy an existing page or do they use a...
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Hi Team I would like to use the organization's REST API for which service we have to pay. I would like to use this endpoint https://api.atlassian.com/admin/v1/orgs/8135kjba-78...
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Hello! Is there a way to remove this link? I don't want our support folks clicking on it. We aren't using the portal at this time. This is a test of an email request I sent to our Service...
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I can't login with my username and password plus the bitbucket account. And I don't know how to find my email to try to recover the password what do I do?
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Anyone of you guys that use Tempo addon for timesheet/worklog that have found a way to have a report or dashboard that show user time sum by issue type. By example, we want to see for the user A tha...
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A while back I put in a request to let Jira auto assign tickets based on a Opsgenie schedule. If this applies to you, please vote for it. If not, I highly suggest looking into it. [JSDCLOUD-9731] Au...
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Sometimes you need to use regular issues' fields like description or comments to store the password and any other fragile data. What would be your best choice to do this?
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Hi All. First off, thanks for the help you all give me and each other here. It's awesome. I am working through setting up email capability within Jira. We are a very small company, but ex...
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Hello Everyone! I was inspired by this discussion topic: https://community.atlassian.com/t5/Jira-Cloud-Admins-discussions/How-do-you-keep-track-of-the-sprawl/td-p/2001305 that I wanted to share som...
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Hi fellow Jira users! I've been building a dashboard in Jira Software Cloud and noticed the unfortunate fact that custom date ranges are not allowed when you add a service project report widget to t...
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Hi All. My IT department prefers that I test emailing in Jira in a sandbox. At this time, we don't want to use the portal feature, just have emails turn into tickets. Any best pract...
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Hello! I have created a sandbox to test jira emails. I can access the Service Desk project, but when I try to look at a different project where I Have escalated a ticket from the Service ...
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Description
Welcome, Jira Cloud Admins! This is a group where you can ask questions, access resources, and rub elbows with fellow admins and Atlassians.
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