Atlassian Automation

Hello community, has anyone applied the management of supplier and / or customer service contracts with Jira? If so, how did you do it, did you use Assets or maybe Jira Software to integrate it wit...

• automation

Hi Atlassian Jira Community Developers, I am working on a ServiceNow Jira integration and I am currently getting an error on the Reporter field. I am passing a valid display name from the ServiceNow...

• automation

I was trying to split a string that was | delimited. Turns out .split("|") broke it into a list of individual characters. Instead .split("\|") had the intended effect. So | requires an escape char...

• automation

Hi all, I want to use Automation for Jira to add a new row to an Excel file (on either Sharepoint or Onedrive). Has anybody done this before? And if so could you tell me how you did this?   ...

• automation
• cloud

While raising a ticket via form , i want users to link another ticket from the from interface. is there a way to do it?

• automation

Hello ... looking to see if its possible. Have user select a choice from a list presented when creating a story e.g. Select A Select B Select C Depending on the selection ... the corresponding...

• automation

Greetings, community!   It appears I can no longer create suggestions via the system dashboard, so I'll try this forum.  (Aside: in case you are interested, this path no longer works: sys...

• automation

Hello Community,   I have an Issue where I need to fetch the CC- and TO- Participants on a new E-Mail-Ticket. They are supposed to get copied into a new custom Field "CCParticipants". Through...

• automation

trying to create manual trigger with dropdown field. I'm assuming that the user will need  to select 1 of 3 choices. My goal is to have the select trigger another rule. Why am I getting the err...

• automation

We have set up a new project/workflow, at each status, I have automated subtasks to be created. The number of subtasks varies depending on the Status, anywhere from 1 to 12 of them. There is a field ...

• automation

I have a use case if the assignee is updated. It will update a custom field to a specific value.  However, the automation that I have created does not fail or update the value.    ...

• automation

Hi, I want to add a Confluence Page link to my Jira ticket automatically based on a custom field value, for example we have a field called Type and it has a value "Activity", when ever the user sele...

• automation

The main objective is that I want to sum points for tickets in an epic, and assign that to the epic Story Points field. However, my project uses components to separate tickets by platform… I want to...

• automation

on smart values documentation page Jira smart values - development | Cloud automation Cloud | Atlassian Support :  {{build.refs}} returns the refs of the build, e.g. [feature/ISS...

• automation

Here's the situation:  I have spaces migrated from Confluence Server to Cloud using migration assistant. In a space I have some restricted pages. I gave my account all space permissions for ...

We work with subtasks and our manualy rule is, that when the first person is assigned to a subtask then this person has to set the issue status to "In Progress". How can I do that automaticly? Ther...

• automation

i am trying to basically take an output from a power automate email - that creates an issue and inputs the template into the description of the jira issue.  im then trying to use a smart valu...

• automation

  Can anyone help me understand why the second condition is failing when it's basically written the same as my first condition?   

• automation

Hello All, I have a main project board (HMA) with over 300 tickets encompassing many topics and is our communication source with another company. Everything has a due date, so what I have done was c...

• automation

Hi Community. Is there any way to iterate over all the issues in Jira, and then extract the Project Lead(s) for the individual issue - but only get/notify the Project Lead once per project? Examp...

• automation
• jira-server

For process specific stories, using Epics with template stories is a great approach. How can such Epics be cloned along with the stories? 

• automation

I have set up an automation in JIRA that works as follows: WHEN: Issue transitions from (in progress, resolved, reopened and/or opened) to (closed). IF: Issue type is one of (task, sub-task, story...

• automation

We use an automation to move issues from a state "ToBeReleased" to done once the fixVersion of the ticket is released. That so far is all straight forward, now I wanted to extend that functionality f...

• automation

We have a cloud instance of Jira Service Management. We are using automation to post a web request to a 3rd party software when tickets are created and edited. Our 3rd party software needs to know th...

• automation

Hi, We have some licenses in our asset database with an expiration date (ID 98). I would like to receive a Jira service desk ticket 14 days before the expiration date How can I turn th...

• automation