Atlassian Guard

Hi   We will soon be enabling the atlassian ADFS integration, we have around 400 jira users. When enabling the ADFS integration will this affect the current users or is the configuration chan...

• Question
• identity-manager

I am unable to figure out how to add an existing admin into the ORG & Site ADMIN group ?

• Question
• identity-manager

Hello, I have question regarding user management and provisioning between multiple domains. For provisioning Jira have possibility use Azure AD but what to do if I have multiple Azure AD instances ...

• Question
• cloud
• identity-manager
• jira
• jira-cloud

Hey, there used to be an option to setup the "Classic SSO" (sso without atlassian access), is that still available or is sso only possible with atlassian access? 

• Question
• cloud
• identity-manager
• jira
• jira-cloud
• saml
• +1 more tag...

I am a site admin and would like to change the email address of jira and confluence account of a user. His consultancy email address was connected but now the company has changed. How do I change his...

• Question
• identity-manager

We want to use SSO on Mobile devices within our organisation. Our organisation uses MS Intune. Are there any instructions on how to get this working?

• Question
• identity-manager

I have changed from private to business email address recently I have some karma points in jira.atlassian.net, answers, etc. on the old account, As a community user, I would like to be able to tran...

• Question
• identity-manager

We already linked our Azure AD to our Confluence Cloud Instance via User-Provisioning (Atlassian Access). The user-synchronisation works perfectly, but our users still can't log in, because there is...

• Question
• cloud
• confluence
• confluence-cloud
• identity-manager

A user has lost his phone and needs to re-enable 2FA.  I found this link to a description to temporarily exclude him but the instructions do not match my screens. I am Org Admin and have a vali...

• Question
• identity-manager

I have a need to change the organization and admin/owner email to that organization's domain to match. It was set up with a temporary email while setting up the company. Now that the company is onlin...

• Question
• cloud
• identity-manager
• jira
• jira-cloud

Hello, I can't seem to log into my account and I am not sure who the admin is for my account because the last admin no longer works with the company. Thanks,

• Question
• identity-manager

I have added at TXT record to DNS for my domain (myvoicecomm.com) as instructed here.  https://confluence.atlassian.com/cloud/verify-a-domain-for-your-organization-873871234.html  It ...

• Question
• cloud
• domain-verification
• identity-manager
• jira
• jira-cloud

It is not possible to delete a account. Who can help me to get my account deleted?

• Question
• identity-manager

Hey there,  we recently setup Atlassian Access with our Azure AD to secure our logins.  In the next step we want to use "conditional access" to enforce the use of VPN and specific public...

• Question
• identity-manager

My attempts to get the Based In field to display the Office location of my customer/Azure AD user is not working.  Seems that there is a known bug for this.  If you're experiencing the...

• Question
• identity-manager

Hello, I am trying to configure SAML SSO for my Cloud Atlassian resources, using Google Cloud Identity as the Identity Provider.   I have successfully configured the SSO element, however, when...

• Question
• group
• identity
• identity-manager
• sync

I am facing an issue and this issue comes to my knowledge one day ago. In our organization we have changed the emails of employees with the passage of time. Issue is that if I try to give any permis...

• Question
• cloud
• identity-manager
• jira
• jira-cloud

I need to immediately turn off Access/Azure to my site, short or removing the API key and removing the domains, is there a simply way to stop using this? I'm done troubleshooting - to much going on ...

• Question
• identity-manager

Hi, I am trying to add a user with all system administrator permission, as I am the system administrator, he also should be able to perform all the activities. He need ALL DELETE ACCESS (projects/u...

• Question
• identity-manager

TLDR When i delete an account, what happens to the site domain (eg https://mysite.atlassian.net/) Will i be able to re-use it ? How long will it take to become available again ? If not, what oth...

• Question
• identity-manager

Cannot access Bitbucket after correct recovery code or with verification code is entered. An error is displayed on screen saying " Oops, that didn't work. Try that again in a moment." Then the mouse...

• Question
• identity-manager

We use Atlassian Access, Jira, Jira Service Desk & Confluence and have configured SAML Single Sign On.    We are soon to change our primary email domain used by our SAML service. Will...

• Question
• identity-manager

Hello guys *Non-native speaker warning* I'll just start with the process that we went through. We bought Jira and Confluence and a week later Access all from the same account with the same billing...

• Question
• access
• administration
• domain-verification
• identity-manager
• verify

Unfortunately, I deleted my repositary with commit log but i want to see my commits in that. Is i

• Question
• bitbucket
• bitbucket-cloud
• repository

In the User Provisioning segment of Atlassian Access for our organization in admin.atlassian.com, I have the warning box to set up default access, with a call to action to add a site. When clicking ...

• Question
• access
• identity-manager
• site