Atlassian Guard

We started a trial of Atlassian Access and now we seem to have 2 similarly named organizations. How did that happen and which is the active one? Will we get billed for 2?

• Question
• identity-manager

Hi! I am unable to look at user lists and even my own profile. When I click on either, it shows me this error below. The site administrator has tried removing this user account and adding it back but...

• Question

I am trying to access my Atlassian profile, security options, to enable again the 2 step authentication, but it keeps showing: Incorrect password. Though, when connecting to Jira or Confluence, passw...

• Question
• identity-manager

Hello, I want to use groups from the Azure Active Directory in Atlassian Access / Jira / Confluence and Bitbucket Cloud. Is that possible? I just can find this website: https://confluence.atlassian....

• Question
• identity-manager

Hello, Is there a way to change the administrator of organization? Our current organization admin has left the firm, so we would like to reassign this right to me(CEO). So.. could you please some h...

• Question
• identity-manager

I don't do a lot of work with Atlassian Access beyond configuring a directory and testing the right users and groups etc are appearing in the applications, and I can't find a simple answer in the doc...

• Question
• access
• atlassian-account
• identity-manager

Hello, I work at one of many IT departments at a large University. While some services like email and centralized, many other services are decentralized. The IT department I work for maintains a num...

• Question
• identity-manager

I am having a difficult time figuring out how to change/update my user's email addresses to match our new email-naming scheme. We changed our business emails and I am looking to update our Jira logi...

• Question
• cloud
• identity-manager
• jira-software
• jira-software-cloud

Our org admin recently left the company. We do not have access to his account. How do we reassign Org Admin status and remove his account?

• Question
• administration
• identity-manager

Our identity provider is Azure AD and we are currently using "Continue with Microsoft" to login to our accounts. I believe this is an oAuth integration.  Would we see any benefit in using the m...

• Question
• cloud
• identity-manager
• jira-software
• jira-software-cloud

Need to apply Jira IAM rules with our internal IAM access privileges. Where can I find the exact breakdown of differences between Jira's ORG & SITE Admin privileges versus Jira Admins? Need to k...

• Question
• identity-manager

When Someone Tries to invite me into their repositories. I don't receive any invitation in my mail.  

• Question
• identity-manager

Hi I am trying to get a better level of governance on new Atlassian product creation for my company. I am wanting to know if there is a way to stop individual users who have our email domain from...

• Question
• cloud
• identity-manager

Hello everyone, Do you know if there's a logout binding please ? I only have 2 URLs in Atlassian Access : - 1 for the entity id SP - 1 for the assertions SP. None of them seem to do the trick. ...

• Question
• cloud
• identity-manager

Hello, We forced users to use 2FA to access Atlassian. Now, for only one user I want to stop 2FA. How can I stop 2FA for only one user? Actually, I have stopped 2FA generally but 2FA is needed for t...

• Question
• cloud
• identity-manager

I would like to enable SSO for a small subset of accounts in my organization. My understanding is that the Authentication Policies section of the Access admin site will allow me to do this. Looking ...

• Question
• atlassian-guard
• authentication
• cloud
• identity-manager

Hey everyone , so I'm still trying to find out which products would be the best for a newbie.  Also looking for a team mate or partner that I can learn from and get hands on experience. If anyon...

• Question
• community

I am considering to use SCIM to provision users  from our Azure Active Directory.  But what happens with the existing users? We have set up SAML SSO already and lots of users are already c...

• Question
• cloud
• identity-manager
• scim
• user

Hi,  I have the same issue as above as tried to remove another user, lets name it as XXX as "org admin" but fail with same message above. My situation is llike this 1. I have having a new ...

• Question

Hi All,   I am sure this question has been asked millions of times - unfortunately, I still haven't found an answer to my question. The scenario is simple: We use O365 hosted emails. We ha...

• Question
• cloud
• identity-manager

Hi, is there a KB reference or similar (or help here :-) ) for migrating a Domain to a different organization.   Here's the story. Organization A owned B and registered to manage the domains ...

• Question
• cloud
• identity-manager
• jira-service-desk
• jira-service-desk-cloud

Hi everyone, With my identity provider configured for SAML, I'm able to update some user properties (firstname = http://schemas.xmlsoap.org/ws/2005/05/identity/claims/givenname, lastname = http://sc...

• Question
• cloud
• identity-manager

Hi, We are about to setup SSO on using Access and ADFS, but we have questions. Before claiming our domain we had teams that were already using Trello and Bitbucket which were managed by their r...

• Question
• active-directory
• cloud
• identity-manager

How do you set up a dedicated Atlassian password if you initially started by logging into TRELLO with your Google account auth???  (this is for TRELLO, not bitbucket)

• Question
• identity-manager

Hi: I originally created my Atlassian account by using "Continue with Google" or using my Google account. Now I want to change my email address and when I do I get the warning: "Your account is con...

• Question
• atl-bobross
• identity-manager